Terms & Conditions

Find information about Wine Club memberships, online and Cellar Door purchases, privacy, shipping and returns, and Punt Road Wines competitions and promotions. For practical questions about visiting, bookings, Wine Club membership, gifting and delivery, you can also visit our Frequently Asked Questions.

Wine Club Terms & Conditions

1. About these terms

These Wine Club Terms apply to Punters Club wine memberships offered by Lenbridge Forge Pty Ltd (ABN 47 083 841 025), trading as Punt Road Wines, of 10 St Huberts Road, Coldstream VIC 3770, Australia (Punt Road Wines, we, us or our).

By joining a wine club membership with Punt Road Wines (Wine Club), you agree to these Wine Club Terms, together with our Terms & Conditions, Shipping + Returns Policy and Privacy Policy.

If there is any inconsistency between these Wine Club Terms and another policy, these Wine Club Terms will apply to the extent of the inconsistency in relation to your membership.

2. Eligibility and account requirements

To join a Punt Road Wines Wine Club, you must:

be at least 18 years of age
provide a valid email address
provide current payment, billing and delivery details
maintain an active member account with Punt Road Wines

You are responsible for ensuring that all account details provided to us are accurate and kept up to date.

3. Membership and billing authority

By joining the Wine Club, you authorise Punt Road Wines to process and charge your nominated payment method for your club shipments in accordance with your selected membership preferences and these terms.

Your membership is ongoing until it is cancelled in accordance with these terms.

4. Club shipments

Wine Club members receive shipments as follows:

3 Bottle Club members: at least two shipments of 3 bottles during each 12-month membership period
6 Bottle Club members: at least two shipments of 6 bottles during each 12-month membership period
12 Bottle Club members: at least two shipments of 12 bottles during each 12-month membership period

A membership period begins on the date you join the Wine Club and continues for 12 months. The expected processing months for your selected membership will be disclosed when you join and will be available through your member account.

We will not process more than your nominated number of club shipments during a 12-month membership period without your express agreement.

We will send you an email approximately 5 to 10 days before each shipment is processed. That email will set out:

the wines included in the upcoming shipment
the expected processing date
the billing and delivery details we currently hold for your account

For a club shipment, processed means that payment has been successfully captured. We will send you an email confirming acceptance of the shipment order.

It is your responsibility to review that email and notify us of any required changes before the processing date.

From time to time, wines included in a scheduled shipment may change due to availability, vintage changes or other operational reasons. Punt Road Wines may substitute the closest available alternative of equal or greater value at its discretion.

5. Minimum membership period

The initial minimum membership period is 12 months from the date you join the Wine Club.

You may cancel your membership at the end of the initial 12-month period in accordance with clause 7. You may cancel earlier where clause 16 permits cancellation following a price increase or another materially adverse change, or where otherwise permitted by law.

6. Skipping a shipment

Members may request to skip a shipment from time to time.

Skip requests must be made before the processing date for the relevant shipment.

Approval of a skip request is at Punt Road Wines’ discretion. In considering a request, we may take into account the member’s order history, the number of previous skips and the overall status of the membership.

Approval of a skipped shipment does not waive the minimum commitment in clause 5 unless Punt Road Wines agrees otherwise in writing.

7. Cancellation

You may cancel your membership after completing the initial 12-month membership period, or earlier where these Wine Club Terms expressly permit.

A cancellation request must be made in writing by email to puntersclub@puntroadwines.com.au and must include the name and email address associated with your membership.

Punt Road Wines will confirm the cancellation in writing by email. Provided the cancellation requirements in these Wine Club Terms have been met, cancellation takes effect when Punt Road Wines confirms acceptance of your cancellation email. Our confirmation email will record the effective date of cancellation.

To prevent your next scheduled shipment from being processed, we must receive your cancellation email before payment for that shipment is captured. If payment was captured before we received your cancellation email, that shipment has already been processed and remains payable, subject to your rights under the Australian Consumer Law.

Once cancellation takes effect, no further club shipments will be processed or charged.

8. Changing or downgrading membership

If Punt Road Wines offers alternative membership tiers, you may request to change or downgrade your membership.

For a downgrade from one Wine Club tier to another to take effect, you must first have received a minimum of two shipments under your current Wine Club membership, unless Punt Road Wines agrees otherwise in writing.

Any approved change of tier will apply from the next available shipment cycle determined by Punt Road Wines.

9. Member benefits and discounts

Wine Club members receive discounts as follows:

3 Bottle Club members: 10% discount
6 Bottle Club members: 20% discount
12 Bottle Club members: 25% discount

These discounts apply to eligible purchases made through Punt Road Wines, including eligible purchases online and at the cellar door, provided the purchase is made through the member’s account using the registered email address.

Member discounts and benefits:

apply only to the registered member
are not transferable
may not be used for retail resale or any commercial resale purpose
may be excluded from selected products, promotions, event tickets, gift cards or other offers where stated by Punt Road Wines

Any additional member benefits offered by Punt Road Wines from time to time are subject to availability and may be changed or withdrawn at our discretion.

10. Failed payments

If a payment is declined or cannot be processed, Punt Road Wines may:

contact you to update your payment details
delay dispatch of the shipment until payment is successfully processed
suspend member benefits until the account is brought up to date
cancel the membership if payment remains outstanding

We are not responsible for any delay arising from unsuccessful payment processing caused by outdated or incorrect account details.

11. Alcohol sales, age verification and delivery

Lenbridge Forge Pty Ltd, trading as Punt Road Wines, holds Victorian Producer’s Licence number 32805799 for its licensed premises at 10 St Huberts Road, Coldstream VIC 3770, and Victorian General Licence number 31958052 for its licensed premises at 12 St Huberts Road, Coldstream VIC 3770. Orders may be supplied under either licence, depending on the licensed premises from which the order is fulfilled.

You must be at least 18 years old to join the Wine Club or order alcohol. Club shipments are subject to the age-verification, delivery and failed-delivery requirements in our Shipping + Returns Policy.

Alcohol will not be delivered to a minor, a person who is intoxicated, or a person where there is a substantial risk that the person is intoxicated. Proof of age must be provided where required.

Punt Road Wines and its delivery providers may refuse or fail a delivery where completing it would be unlawful. Any redelivery, return or refund will be handled under the Shipping + Returns Policy and the Australian Consumer Law.

12. Delivery details and redirection

You are responsible for notifying Punt Road Wines of any change to your delivery address, contact details or billing details before the processing date for your next shipment.

Punt Road Wines is not responsible for delays, failed deliveries, additional charges or loss arising from incorrect or outdated details provided by you.

If goods are returned to us or redirection is required due to incorrect details, we may charge you any additional delivery or handling costs incurred.

13. Damaged, faulty or missing goods

If your shipment is damaged, faulty, incorrect or partially lost in transit, you should notify Punt Road Wines as soon as possible, and preferably within 14 days of delivery, with reasonable details of the issue.

Where appropriate, Punt Road Wines may require photographs, batch details, return of the product, or other information reasonably necessary to assess the claim.

Nothing in these terms excludes or limits any rights you may have under the Australian Consumer Law.

Where goods fail to meet applicable consumer guarantees or where we otherwise accept your claim, Punt Road Wines may provide a refund, replacement or other appropriate remedy in accordance with the Australian Consumer Law and our Shipping + Returns Policy.

If goods must be returned because they are defective or were incorrectly supplied, Punt Road Wines will provide a prepaid return method or reimburse the reasonable documented cost of return freight. This does not limit any right or remedy available under the Australian Consumer Law.

14. Wine condition and transit

Wine is a delicate and perishable product and may be affected by heat, cold or other conditions during transit or storage.

You are responsible for ensuring that someone authorised is available to receive the shipment at the nominated address where required, and that the wine is stored appropriately after delivery.

To help protect wine quality, Punt Road Wines may delay dispatch during periods of extreme heat, cold or other adverse conditions that may affect the safe transit of wine. Where this occurs, we will dispatch your order as soon as reasonably practicable.

15. Privacy collection notice

By joining the Wine Club, you acknowledge that Punt Road Wines will collect, use and disclose your personal information to process your membership, manage your account, arrange deliveries, communicate with you about your shipments and benefits, and send you marketing communications by email, phone or SMS where permitted by law.

Our Privacy Policy explains how we collect, use and disclose personal information, how you can access or correct it, and how to make a privacy complaint.

16. Changes to membership terms, prices or benefits

Punt Road Wines may amend these Wine Club Terms, membership benefits, club structure, pricing, inclusions or shipment timing from time to time. A change will not operate retrospectively or affect an order that has already been accepted.

We will give you at least three months’ written notice by email before a price increase or another materially adverse change takes effect.

During that notice period, you may cancel your membership by written email notice in accordance with clause 7. If you cancel because of a notified price increase or materially adverse change, you may do so without liability for any future shipment or the uncompleted balance of the minimum membership period.

If you do not cancel before the notified effective date, the amended price or terms will apply from that date.

17. General

These Wine Club Terms are governed by the laws of Victoria, Australia.

If any part of these terms is held to be invalid or unenforceable, the remaining parts will continue to apply.

Terms & Conditions

These Terms & Conditions apply to your use of the Punt Road Wines website and to retail purchases made through our website or cellar door.

Separate terms apply to Wine Club memberships, shipping and returns, and the way we collect and handle personal information. Please refer to our Wine Club Terms, Shipping + Returns Policy and Privacy Policy for those matters.

1. Orders and pricing

All prices are shown in Australian dollars and include GST unless otherwise stated.

We take care to ensure product descriptions, vintages, availability and pricing are accurate. However, errors may occur and product availability may change without notice. We reserve the right to correct any error, update information, limit quantities, substitute products in accordance with these terms, or cancel an order and provide a refund where necessary.

An order is accepted, and a binding contract is formed, only when both:

payment has been successfully captured
Punt Road Wines has sent you an email expressly confirming acceptance of the order

An automated email acknowledging receipt of an order does not constitute acceptance unless it expressly states that the order has been accepted.

If we capture payment but cannot accept or fulfil the order, we will notify you and promptly refund the amount captured.

2. Product availability, vintages and substitutions

Product availability may change without notice. Vintages, pack contents and promotional items may also vary from time to time.

Where a wine, vintage, pack item or promotional item becomes unavailable, Punt Road Wines may, at its discretion, substitute the closest available alternative of equal or greater value, or contact you to arrange an alternative or refund.

3. Loyalty credit

Customers with an active account may be eligible to earn 3% loyalty credit on wine purchases.

Loyalty credit:

may be redeemed on future online wine purchases through your account
cannot be redeemed for cash, gift certificates, Wine Club memberships, event tickets or other non-wine purchases
expires 15 months after it is added to your account

We may amend or discontinue the loyalty credit program at any time.

4. Wine Club memberships

Wine Club memberships are governed by separate Wine Club Terms.

If there is any inconsistency between these Terms & Conditions and the Wine Club Terms in relation to your membership, the Wine Club Terms will prevail to the extent of that inconsistency.

5. Promotions and offers

From time to time, Punt Road Wines may offer promotions, discounts or special offers. Unless otherwise stated, promotions:

cannot be used in conjunction with other offers
are available only for the stated period
are subject to availability

We reserve the right to vary or withdraw a promotion at any time.

6. Event tickets and experiences

From time to time, Punt Road Wines may offer tickets for events, tastings or other experiences.

We reserve the right to cancel, postpone, reschedule or vary an event where required due to weather, safety concerns, low attendance, venue issues, supplier issues or other factors outside our reasonable control.

If an event is postponed, tickets will be valid for the rescheduled date unless otherwise stated.

If an event is cancelled, a refund or other remedy may be offered in accordance with the specific terms applying to that event offer.

7. Privacy collection notice

When you place an order, create an account, sign up to our mailing list, make a booking or join a Wine Club membership, Punt Road Wines may collect your personal information to process your purchase, manage your account or membership, communicate with you about our products and services, and for related customer service and marketing purposes where permitted by law.

Our Privacy Policy explains how we collect, use and disclose personal information, how you can access or correct it, and how to make a privacy complaint.

8. Website use

You must use this website only for lawful purposes and in a manner that does not interfere with its operation or the use of the website by others.

9. Intellectual property

Unless otherwise stated, all content on this website, including text, images, logos, graphics and branding, is owned by or licensed to Punt Road Wines and must not be copied, reproduced or used without prior written consent.

10. Third-party links

This website may contain links to third-party websites for your convenience. Punt Road Wines is not responsible for the content, availability or privacy practices of those websites.

11. Website availability

We take reasonable care in maintaining this website, but we do not guarantee that it will always be available, uninterrupted or error-free.

12. Account security

If you create an account with Punt Road Wines, you are responsible for maintaining the confidentiality of your login details and for all activity conducted through your account.

13. Australian Consumer Law

Nothing in these Terms & Conditions excludes, restricts or modifies any rights you may have under the Australian Consumer Law.

14. Website updates

We may update this website and these Terms & Conditions from time to time, including product information, pricing and availability. Your continued use of the website following any update constitutes acceptance of the revised terms.

Lenbridge Forge Pty Ltd (ABN 47 083 841 025), trading as Punt Road Wines, of 10 St Huberts Road, Coldstream VIC 3770, Australia, is the legal entity responsible for collecting and holding personal information under this Privacy Policy (Punt Road Wines, we, us or our).

Punt Road Wines is located in Australia and is committed to handling personal information in accordance with the Privacy Act 1988 (Cth), where applicable, and this Privacy Policy.

1. What personal information we collect

The personal information we collect may include your name, email address, postal address, phone number, date of birth, account details, purchasing history, membership details, booking details, delivery instructions, age confirmations, information about failed or refused alcohol deliveries, and any other information you provide when dealing with us.

2. How we collect personal information

We collect personal information directly from you, including when you:

place an order
create an account
join a Wine Club membership
subscribe to marketing communications
make a booking or enquiry
contact us by email, phone, online form or in person

We may also receive personal information from third parties where reasonably necessary to provide our services.

3. How we use personal information

We may use your personal information to:

process and deliver orders
manage your account or Wine Club membership
process bookings and enquiries
communicate with you about orders, bookings, memberships or customer service matters
send marketing communications by email, phone or SMS where permitted by law
improve our website, products and services
comply with legal obligations
comply with liquor licensing, delivery record-keeping and reporting obligations

You may opt out of marketing communications at any time using the unsubscribe link in our emails or by contacting us directly.

4. Disclosure of personal information

We may disclose personal information to third parties who assist us to operate our business, including service providers involved in payment processing, website operation, ecommerce, order fulfilment, delivery, marketing, technology support and customer communications.

We may also disclose personal information where required or authorised by law.

5. Overseas disclosure

We do not intentionally disclose personal information to overseas recipients except where this may occur through the use of third-party service providers engaged to help us operate our business, such as website, payment, ecommerce, marketing or technology providers. Where such providers are used, personal information may be stored or processed outside Australia.

6. Storage and security

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Where personal information is no longer required, we will take reasonable steps to destroy it or de-identify it, unless we are required to retain it by law or for legitimate business purposes.

7. Access and correction

You may request access to the personal information we hold about you and request correction of any information that is inaccurate, incomplete or out of date.

Where available, some account details may also be updated directly through your online account or member portal.

8. Privacy complaints

If you have a complaint about how we have handled your personal information, please contact us in writing. We will review your complaint and respond within a reasonable time.

9. Changes to this policy

We may update this Privacy Policy from time to time. The current version will always be published on our website.

Shipping + Returns

1. Shipping charges

Shipping is available within Australia only.

Current shipping rates are:

Wine Club members: free shipping on all Winemakers Packs, custom orders of 1 to 3 bottles over $80, and orders of 4 or more bottles over $155. A $10 shipping charge applies otherwise.
Non-members: free shipping on orders over $185. A $10 shipping charge applies otherwise.

2. Delivery

Punt Road Wines uses Australia Post and, where required, local Victorian couriers to deliver physical goods.

Delivery generally takes between 2 and 14 days depending on location and delivery method. Deliveries cannot be made on weekends or public holidays.

Some rural deliveries may be directed to the local Post Office or local collection depot. If delivery cannot be completed to the nominated address, the carrier may leave a calling card or collection notification.

3. Alcohol orders, age verification and authority to receive

By ordering alcohol, you confirm that you are at least 18 years old.

First-time orders other than gifts

For your first order, you must confirm that you are at least 18 years old. The order must be delivered to the person who placed it, and that person must provide acceptable proof of age.

Repeat orders

For a subsequent order, you must give us instructions about where the order may be left if you will not be present. An order may be left unattended only where permitted by law and only in accordance with the instructions supplied to the delivery provider.

Gift orders

For a gift order, you must confirm that both you and the intended recipient are at least 18 years old and provide the recipient’s name and delivery address. The order may be handed only to the recipient or another person aged 18 or older at that address who produces acceptable proof of age.

General delivery restrictions

All alcohol deliveries must be completed within the hours permitted by law. Alcohol will not be delivered to:

a person under 18 years old
a person who cannot provide acceptable proof of age where required
a person who is intoxicated
a person where there is a substantial risk that the person is intoxicated

If a delivery cannot lawfully be completed, the delivery provider will refuse delivery and return the order or hold it for further instructions. We will record and report failed alcohol deliveries where required by law.

4. Delivery details, failed delivery and redelivery

You are responsible for ensuring that your delivery details and delivery instructions are complete and correct before your order is processed.

A delivery may fail where:

the address or delivery instructions are incorrect, incomplete or outdated
no eligible recipient is present where personal delivery is required
required proof of age is not produced
the intended recipient is under 18 years old
the intended recipient is intoxicated or there is a substantial risk of intoxication
completing the delivery would otherwise be unlawful

If a delivery fails, we may contact you to arrange collection, redelivery or another appropriate resolution.

Where the failed delivery resulted from incorrect information supplied by you, your failure to comply with the age or receipt requirements, or your unavailability where attendance was required, we may charge the reasonable freight and handling costs actually incurred. We will disclose any redelivery charge before arranging redelivery.

If the delivery failed because of an error by Punt Road Wines or its delivery provider, no redelivery charge will apply.

If redelivery cannot be arranged, we will determine any refund in accordance with these terms and the Australian Consumer Law. Nothing in this clause limits your rights where goods are faulty, damaged, incorrectly supplied or otherwise fail to comply with a consumer guarantee.

5. Change of mind

We do not offer refunds or returns for change of mind, including where you ordered the wrong product or no longer require the goods, unless otherwise required by the Australian Consumer Law.

6. Damaged, faulty or incorrect goods

If your order is damaged, faulty, incorrect or partially lost in transit, please contact Punt Road Wines as soon as possible, and preferably within 14 days of delivery, with reasonable details of the issue.

We may ask for photographs, batch details or return of the product where reasonably necessary to assess the claim.

Where goods are damaged in transit, faulty, incorrectly supplied, or otherwise fail to meet applicable consumer guarantees, we will provide an appropriate remedy in accordance with the Australian Consumer Law. This may include a replacement, refund or other suitable resolution.

7. Wine condition in transit

Wine is a delicate product and may be affected by heat, cold or other storage conditions during or after transit.

You are responsible for ensuring that wine is collected promptly where required and stored appropriately after delivery.

8. Australian Consumer Law

Nothing in this policy excludes or limits your rights under the Australian Consumer Law.

Competitions & Promotions

What’s Your Punt Road Moment? Customer Survey Competition 2026

1. Promoter

The promoter is Lenbridge Forge Pty Ltd ACN 083 841 025, trading as Punt Road Wines, of 12 St Huberts Road, Coldstream VIC 3770 ("Promoter").

2. Eligibility

Entry is open to residents of Victoria, New South Wales, Queensland, South Australia, Tasmania and the Australian Capital Territory who are aged 18 years or over.

Residents of Western Australia and the Northern Territory are not eligible to enter.

Employees and directors of the Promoter who are directly involved in conducting the competition, and their immediate family members, are not eligible to enter.

3. Competition period

The competition opens at 4PM AEST on 22nd of September 2026 and closes at 11:45 pm AEST on Sunday 4 October 2026 ("Competition Period").

Entries received after the closing time will not be accepted.

4. How to enter

To enter, an eligible entrant must complete and submit the Punt Road Wines customer survey during the Competition Period.

No purchase is required to enter.

Only one entry per person is permitted. If more than one entry is received from the same person, the Promoter may treat only the first valid entry as eligible.

Entry is subject to these Terms and Conditions.

5. Game of chance

This competition is a game of chance.

The winner will be selected at random from all valid entries received during the Competition Period.

The content, length or quality of a respondent's survey answers, including their response to the "Punt Road moment" question, will not affect their chance of winning.

Each valid entry has an equal chance of being selected.

6. Prize

There is one prize comprising:

one limited-release 1.5L magnum of 2024 Punt Road Wines Barrel Selection Pinot Noir; a Food and Wine Experience for four and
one six-bottle selection of aged Punt Road Wines museum releases selected by the Promoter.

The total prize is valued at approximately AUD $1000 RRP, based on current retail values.

The prize is not transferable, exchangeable or redeemable for cash.

If a prize component becomes unavailable for reasons beyond the Promoter's reasonable control, the Promoter may substitute it with a prize of equal or greater value where permitted by law.

Alcohol will only be supplied to a person aged 18 years or over. The Promoter may require proof of age and identity before releasing or delivering the prize.

7. Prize draw

The prize draw will take place at 10:00 AEST on Tuesday 6 October 2026 at Punt Road Wines, 12 St Huberts Road, Coldstream VIC 3770.

The draw will be conducted under the supervision of the Promoter using a random selection method that gives each valid entry an equal chance of being drawn.

Entrants do not need to be present at the draw to win.

8. Winner notification

The winner will be notified in writing using the contact details associated with their survey invitation within seven days of the draw.

The winner will be asked to confirm their eligibility, identity, age and delivery or collection details before the prize is provided.

The winner should claim the prize within 14 days of receiving notification.

9. Delivery of the prize

The Promoter will arrange collection from Punt Road Wines or delivery to an eligible Australian address at the Promoter's cost.

The prize will be transferred to the winner as soon as reasonably practicable and no later than 28 days after the draw, subject to the winner providing any information reasonably required to verify eligibility and arrange delivery.

Victorian trade-promotion rules require prizes to be transferred within 28 days after the draw.

10. Unclaimed prize

If the winner cannot be identified, cannot be contacted despite reasonable efforts, is found to be ineligible, or fails to claim the prize within the required period, the Promoter may conduct a second random draw in accordance with applicable law.

Any unclaimed-prize draw will take place at [TIME] AEST on [UNCLAIMED DRAW DATE] 2026 at Punt Road Wines, 12 St Huberts Road, Coldstream VIC 3770.

Any replacement winner will be notified and, where required, their details published in the same manner as the original winner.

11. Valid entries

The Promoter reserves the right to verify the validity of entries and the eligibility of entrants.

An entry may be deemed invalid if it:

is incomplete
contains false or misleading entrant information
is submitted through automated, fraudulent or manipulated means
is submitted by an ineligible entrant
otherwise does not comply with these Terms and Conditions

The Promoter may request reasonable evidence of an entrant's identity, age or place of residence before awarding the prize.

12. Survey responses and personal information

Survey responses will be linked to the contact details associated with each survey invitation.

The Promoter may collect, use and analyse entrants' personal information and survey responses for the purposes of:

administering the competition and awarding the prize
understanding customer attitudes, behaviour, interests and preferences
improving Punt Road Wines' products, services, cellar door experiences and customer communications
informing marketing and brand planning
conducting internal customer research and analysis

Participation in the competition does not, by itself, change an entrant's existing marketing subscription or communication preferences.

The Promoter may analyse comments and "Punt Road moment" responses internally. The Promoter will seek separate permission before publishing an identifiable entrant's story, quote or survey response for promotional or marketing purposes.

Personal information will otherwise be handled in accordance with the Punt Road Wines Privacy Policy and applicable privacy laws.

Victorian rules require a promotion's conditions to disclose if entrant information will be used for purposes other than administering the competition.

13. Survey platform

SurveyMonkey is being used as the platform through which survey responses are collected.

SurveyMonkey is not the promoter, sponsor or administrator of this competition and is not responsible for selecting the winner or supplying the prize.

14. Technical issues

The Promoter is not responsible for entries that are lost, delayed, corrupted or not received because of technical problems outside the Promoter's reasonable control.

If the competition cannot be conducted as intended because of circumstances beyond the Promoter's reasonable control, the Promoter may modify, suspend or cancel the competition only to the extent permitted by applicable law.

15. Liability

Nothing in these Terms and Conditions excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded under the Australian Consumer Law or any other applicable law.

To the extent permitted by law, the Promoter is not liable for loss, damage or injury arising from participation in the competition or acceptance or use of the prize, except to the extent caused by the Promoter's negligence or breach of law.

16. Records

The Promoter will retain records relating to entries, the draw and distribution of the prize for the period required by applicable law.

17. Acceptance of Terms and Conditions

By submitting an entry, the entrant agrees to these Terms and Conditions.

The Promoter's decisions concerning the administration of the competition are final, subject to any rights or remedies available under applicable law.

Punt Road Wines x Richmond Football Club Jack Dyer Medal Competition 2026

Promoter

The promoter is Lenbridge Forge Pty Ltd, trading as Punt Road Wines, ABN 47 083 841 025, of 10 St Huberts Road, Coldstream VIC 3770 (Promoter).

Promotion Period

The promotion opens at 12.00 am AEST on Tuesday 1 September 2026 and closes at 12.00 pm AEST on Wednesday 9 September 2026 (Promotion Period).

Entries received outside the Promotion Period will not be accepted.

Eligibility and Entries

Entry is open to Victorian residents aged 18 years or over at the time of entry.

Employees, contractors and immediate family members of the Promoter, Richmond Football Club and any agencies directly associated with the promotion are not eligible to enter.

To enter, eligible entrants must, during the Promotion Period:

Follow @puntrdwines on Instagram; and
Comment on the competition post and tag a Tiger they would take to the event.

No purchase is necessary to enter.

Each eligible comment constitutes one entry. Entrants may enter multiple times, provided a different person is tagged in each comment.

The tagged account must belong to another genuine individual. Tags of businesses, brands, public figures, duplicate accounts or accounts reasonably believed to be controlled by the entrant will not constitute an eligible entry.

Entries must be submitted from a genuine, active Instagram account. The Promoter reserves the right to verify entries and disqualify entries that it reasonably considers to be automated, fraudulent, submitted through a competition-only or giveaway account, or otherwise designed to unfairly manipulate the promotion.

Incomplete, automated, fraudulent or otherwise non-compliant entries may be deemed invalid.

Prize

There is one prize consisting of two tickets to the 2026 Richmond Football Club Jack Dyer Medal at Crown Palladium on Tuesday 29 September 2026, with a total prize value of $650.

The winner and their guest must be available to attend the event on Tuesday 29 September 2026.

If the winner is unable to attend, the prize cannot be transferred, exchanged for another date or redeemed for cash.

Travel, accommodation, parking and any other costs associated with attending the event are not included in the prize and are the responsibility of the winner and their guest.

The prize is subject to any entry, ticketing, dress code, conduct and venue conditions imposed by Richmond Football Club and Crown Palladium.

Due to the timing of the event RSVP process, Richmond Football Club may not be able to accommodate dietary requirements submitted after 4 September 2026.

Winner Selection

The winner will be selected at random from all eligible entries on Wednesday 9 September 2026, following the close of the Promotion Period, at Punt Road Wines, 10 St Huberts Road, Coldstream VIC 3770.

The first valid entry randomly selected will be deemed the winner.

Winner Notification and Prize Claim

The winner will be contacted via the official @puntrdwines Instagram account on Wednesday 9 September 2026.

The winner must respond and provide the information reasonably required to arrange the prize within 24 hours of being contacted.

If the winner cannot be contacted, does not respond within the required timeframe, is found to be ineligible or is unable to attend the event, the Promoter reserves the right to select another eligible winner from the remaining eligible entries.

Entrants should be aware of fraudulent or impersonation accounts. Punt Road Wines will only contact the winner through @puntrdwines and will never request payment or credit card details in order to claim the prize.

General Conditions

The Promoter reserves the right to verify the validity of entries and the eligibility of entrants and to disqualify any entrant who does not comply with these Terms and Conditions or who interferes with the entry process.

If the promotion cannot proceed as planned for reasons beyond the Promoter's reasonable control, the Promoter may modify, suspend or cancel the promotion, subject to applicable law.

If the event is cancelled, postponed or otherwise affected by circumstances outside the Promoter's reasonable control, the Promoter will have no obligation to provide a substitute prize except where required by law.

The Promoter's decision in relation to the promotion is final, subject to applicable law.

Privacy

Personal information provided by the winner will be collected and used by the Promoter for the purpose of administering the promotion and arranging fulfilment of the prize.

The winner's details may be provided to Richmond Football Club and relevant event or venue operators where reasonably necessary to arrange attendance at the event.

Personal information will otherwise be handled in accordance with Punt Road Wines' Privacy Policy.

Instagram

This promotion is in no way sponsored, endorsed, administered by or associated with Instagram.

By entering, entrants release Instagram from any responsibility or liability associated with the promotion to the extent permitted by law.

Any questions, comments or complaints regarding the promotion should be directed to Punt Road Wines and not Instagram.

Looking for practical information about visiting, bookings, Wine Club membership, gifting or delivery? Visit our Frequently Asked Questions or contact our team.

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Terms & Conditions